Start with Empathy: Understanding Student Mindsets
Interview a few students and summarize their goals, anxieties, and preferred channels. One ninth-grader told us, “I open assignments at lunch.” That small detail reshaped our timing, subject lines, and reminders.
Start with Empathy: Understanding Student Mindsets
Map what students see, hear, think, and do during a task. You might find unclear timing or unfamiliar vocabulary stalls momentum. Clear those barriers with anticipatory guidance, examples, and reassuring language.
Start with Empathy: Understanding Student Mindsets
Decide on a voice that sounds human, encouraging, and direct. A friendly tone reduces anxiety and boosts action. Share your voice guidelines with colleagues, and comment below with your favorite phrases.
Start with Empathy: Understanding Student Mindsets
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